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Customer Care

At Upscale Men's Fashion, we are committed to providing you with exceptional service and support.
Our Customer Care Team is here to assist you before, during, and after your purchase to ensure a seamless shopping experience.


Contact Us

Have a question or need assistance?
We’re here to help!


Business Hours

  • Monday – Saturday: 10:00 AM – 7:00 PM (Eastern Standard Time)

  • Sunday: 12:00 PM – 6:00 PM (Eastern Standard Time)

Feel free to call us during business hours.
We also accept orders by phone!


Order Assistance

Need help placing an order?
You can place your order online or over the phone.
For questions about your order status, sizing, or product details, contact our Customer Care Team.


Shipping & Returns

We offer flexible shipping options, including international shipping.
Learn more about our Shipping Policy and Returns & Exchanges Policy for full details.


Sizing Help

We want you to get the perfect fit!
Each product page includes a size guide, but if you need personalized sizing assistance, please contact us — we’re happy to help.


Payment Options

We accept major credit cards, debit cards, and secure payment options including Afterpay.
With Afterpay, you can shop now and pay later in four easy installments.


Additional Assistance

If you have any other questions not answered on our website, please don't hesitate to contact us.
Our Customer Care Team is dedicated to making your experience with Upscale Men's Fashion exceptional.