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Returns & Exchanges

 

Returns & Exchanges Policy

Last Updated: May 5, 2025

At UpscaleMensFashion.com, we want you to be completely satisfied with your purchase. If you are not happy with your order, we are here to help.

Return Policy

  • You have 15 days from the date you receive your order to request a return for a full refund, less shipping costs.

  • Returns requested after 15 days will be eligible for store credit only and will be subject to a 10% restocking fee.

  • All returned items must be in their original condition: unworn, unwashed, and with all original tags attached.

Exchanges

  • We understand that sizing can be tricky when shopping online.
    If your item does not fit, you may exchange it for a different size.

  • Once we receive the original item, we will send you the requested size immediately (subject to inventory availability).

  • Shipping costs for exchanges are the customer's responsibility.

Layaway Orders

  • We offer a convenient layaway plan. Please speak to a Customer Care Representative for details.

  • If you cancel a layaway order, a 10% handling and restocking fee will apply based on the purchase price.

Return Shipping Address

Please send all returns to:

Upscale Men's Fashion
5989 E Virginia Beach Blvd
Norfolk, VA 23502, USA

Important: Please clearly write your Order Number on the outside of the package.