Returns & Exchanges
Returns & Exchanges Policy
Last Updated: May 5, 2025
At UpscaleMensFashion.com, we want you to be completely satisfied with your purchase. If you are not happy with your order, we are here to help.
Return Policy
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You have 15 days from the date you receive your order to request a return for a full refund, less shipping costs.
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Returns requested after 15 days will be eligible for store credit only and will be subject to a 10% restocking fee.
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All returned items must be in their original condition: unworn, unwashed, and with all original tags attached.
Exchanges
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We understand that sizing can be tricky when shopping online.
If your item does not fit, you may exchange it for a different size. -
Once we receive the original item, we will send you the requested size immediately (subject to inventory availability).
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Shipping costs for exchanges are the customer's responsibility.
Layaway Orders
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We offer a convenient layaway plan. Please speak to a Customer Care Representative for details.
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If you cancel a layaway order, a 10% handling and restocking fee will apply based on the purchase price.
Return Shipping Address
Please send all returns to:
Upscale Men's Fashion
5989 E Virginia Beach Blvd
Norfolk, VA 23502, USA
Important: Please clearly write your Order Number on the outside of the package.
