Giovani Collection – Black Wool Felt Fedora Hat with Crushable Snap Brim

Hi Earl, we’re sorry the hat didn’t meet your expectations. We understand how disappointing it is when the fit and color aren’t what you expected. We would have been happy to help you with a different size or style before you discarded the hat. If you’d still like assistance finding a better-fitting option, please contact us and we’ll be glad to help. We appreciate your feedback.

We sincerely apologize for the mix-up — it looks like you received the wrong brand of hat by mistake. That’s absolutely not the experience we want for our customers. We’d be happy to send you the correct Hunter Green Fedora Wool Felt Dress Hat immediately or arrange a full refund if you prefer.
Please reach out to us at info@upscalemensfashion.com with your order number (#6633) so we can make this right right away.
Thank you for your patience and for bringing this to our attention — we truly appreciate the opportunity to fix it for you.
Warm regards,
Upscale Men’s Fashion Team