Returns & Exchanges Policy (Online Orders Only)

At UpscaleMensFashion.com, we want you to be completely satisfied with your purchase. If you are not happy with your order, we are here to help.

Return Policy

• You have 30 days from the date you receive your order to request a return for a full refund, less shipping costs.

• Returns requested after 30 days will be eligible for store credit only and will be subject to a 10% restocking fee.

• All returned items must be in their original condition: unworn, unwashed, and with all original tags attached.

Exchanges

• We understand that sizing can be tricky when shopping online.
  If your item does not fit, you may exchange it for a different size.

• Once we receive the original item, we will send you the requested size immediately (subject to inventory availability).

• Shipping costs for exchanges are the customer's responsibility.

Layaway Orders

• We offer a convenient layaway plan. Please speak to a Customer Care Representative for details.

• If you cancel a layaway order, a 10% handling and restocking fee will apply based on the purchase price.

Return Shipping Address

Please send all returns to:

Upscale Men's Fashion
5989 E Virginia Beach Blvd
Norfolk, VA 23502, USA

Important: Please clearly write your Order Number on the outside of the package.